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This page addresses common questions and answers about PhotoRecord. If you need more detailed answers, please use the application Online Help.
You can find a description of what PhotoRecord does on the Using PhotoRecord page. Also you might want to try the tips in the Tips & Hints section. |
| How do I get support for problems with PhotoRecord 2.0? |
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For detailed information on how to use PhotoRecord 2.0, please refer to the PhotoRecord
2.0 Online Help. |
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For a visual introduction to PhotoRecord 2.0, please run the Online Tutorial (accessed from the PhotoRecord Help menu). |
When I open PhotoRecord 2.0, which album type is created as the default? |
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The very first time you open PhotoRecord 2.0 the system automatically creates a Booklet album. Subsequently, the system remembers the last album type you saved and uses this as the default. |
How can I find out the name of an image file in a PhotoRecord 2.0 album? |
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Double-click on a photo to open it in the Photo Viewer window. You should be able to see the saved folder for the photo in the title bar, along with its file name.
You can also right-click on the photo and choose External Photo Editor.... This launches your external photo-editor software (such as Adobe PhotoShop). You should be able to see the name of the file in the title bar of the image displayed. |
How do I make my photos as large as possible on the page? |
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In the Select Printer & Album Type task, select Others > One Photo Per Page. This will size your photos as large as possible. |
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Alternatively, select the full page layout icon  from the Layout button in the Album Window. |
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If you have a Canon printer that supports borderless printing, you can select this in the Select Paper task so that your photo will print right to the edge of the paper. |
| How do I remove the white margins around the edge of the printed page? |
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This is only possible if you have a special printer that will print all the way to the edge of the page. This feature is sometimes called "Edge to Edge" or "Borderless" printing. See your printer manual for more information. |
How do I print photos to a specific size in millimeters or inches? |
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In the Select Printer & AlbumType task, select Fixed Size Photo as the album type. Under Photo Size you can specify measurements accurately. |
Why is my printer slow to start? |
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Most printers are designed to quickly print text. However, PhotoRecord albums are mostly photos and graphics. PhotoRecord outputs high quality image data for photos and page artwork, causing your computer to process more information. You therefore need to wait before printing starts. If you choose Draft print quality in the Print dialog box, printing should start more quickly; however the print quality will not be high. |
I want to print my photos on 5x7 photo paper. How can I find out the paper sizes my printer supports? |
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In the Select Printer & Album Type task, select your printer. |
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In the Select Paper task , click on the Paper Size drop down to display paper sizes available for the selected printer. |
If the paper size you want is not listed, then it is not supported by your printer.
If you choose a Fixed Size Photo album, you can specify the exact size you want your photos to print (for example 5x7), but if your printer does not support 5x7 paper then your photos will print (at the size specified) on the default paper size which is usually A4 or Letter.
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| Which versions of Windows does PhotoRecord work with? |
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Windows 98, Windows Me, Windows 2000 and Windows XP. |
How can I make PhotoRecord run faster? |
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Reduce the size of the PhotoRecord window or close other programs to free some memory. |
| The font 'Marlett' displays as normal text. |
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The Marlett font does not function with PhotoRecord.
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| What are Decorative Effects? |
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A new function in PhotoRecord 2.0 provides special artwork (Decorative Effects) to use as page backgrounds. You can use pre-designed Decorative Effects included with the software, or create new effects based on your own images or PhotoRecord's clipart.
A PhotoRecord tutorial (accessed from the Help menu) demonstrates the steps by which Decorative Effects are created and applied (click the link on the last page of the tutorial) or see our Tips & Hints on using this feature.
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Where do I find Decorative Effects? |
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Select a page, then select the Decorate Album task. Click the Backgrounds icon and scroll through the listed categories until you see Decorative Effects. |
| I cannot install PhotoRecord. I keep getting error messages. What is happening? |
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You may not have enough hard disk space. Check your computer's specifications against our System Requirements page. |
Can I go back to PhotoRecord version 1.x after installing with PhotoRecord 2.0? |
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Yes. But first you will need to uninstall version 2.0. Check that you still have the install disks for 1.x before starting. Note that albums saved in 2.0 may not work with 1.x. |
Can I use PhotoRecord Gold with PhotoRecord 2.0? |
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Yes. To use PhotoRecord 2.0 artwork with PhotoRecord Gold, install PhotoRecord 2.0, then reinstall PhotoRecord Gold so that the artwork is copied across. Note that albums saved in 2.0 may not work with Gold. |
For more information on using PhotoRecord 2.0,
please use the application Online Help. |
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